Privacy Policy

1. Introduction

Shea Visuals ("Shea Visuals," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at [website URL] (the "Site"), book or use our photography, videography, or other creative media services (the "Services"), or otherwise interact with us.

By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please discontinue use of the Site and Services.

2. Information We Collect

Information you provide directly. We may collect personal information that you voluntarily provide when you:

• Fill out a contact, inquiry, or booking form (such as your name, email address, phone number, and event or session details)

• Enter into a service agreement or contract with us

• Make a payment (billing name, billing address, and payment details, which are processed securely by third-party payment processors — we do not store full payment card numbers)

• Subscribe to a newsletter or marketing communications

• Communicate with us by email, phone, social media, or other channels

Information collected automatically. When you visit our Site, we may automatically collect certain information, including your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies, log files, and similar technologies and is used primarily for analytics and Site functionality.

Photographs and video content. As a visual media business, we capture photographs and video footage as part of delivering our Services. This content may include identifiable images of you, your guests, or other individuals present at a session or event. Use of this content is governed by your service agreement and Section 5 below.

3. How We Use Your Information

We use the information we collect to:

• Provide, deliver, and manage our Services, including scheduling, production, editing, and delivery of final galleries or files

• Process payments and send invoices, receipts, and booking confirmations

• Respond to inquiries and provide customer support

• Send administrative information, such as updates to our terms or policies

• Send marketing communications, newsletters, or promotions where permitted (you may opt out at any time)

• Display selected work in our portfolio, on our website, and on social media, subject to your service agreement or a separate release

• Analyze Site usage to improve our website, Services, and client experience

• Comply with legal obligations and enforce our agreements

4. How We Share Your Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers. With trusted third parties who perform services on our behalf, such as payment processors, website and gallery hosting providers, cloud storage services, print labs, email platforms, and scheduling tools. These providers may use your information only as necessary to provide services to us.

• Legal requirements. When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Shea Visuals, our clients, or others.

• Business transfers. In connection with a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction.

• With your consent. For any other purpose disclosed to you at the time of collection or with your consent.

5. Portfolio, Marketing, and Image Use

We may display selected images or footage in our portfolio, on our website, in social media posts, or in other promotional materials. Any such use will be consistent with the terms of your service agreement, model release, or other written consent. If you prefer that your images not be used for promotional purposes, please contact us using the information below, and we will honor your request going forward wherever reasonably possible.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies, including analytics tools, to remember your preferences, understand how visitors use the Site, and improve performance. Most web browsers allow you to control cookies through their settings, including blocking or deleting them. Disabling cookies may affect certain Site features.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, maintaining business records, resolving disputes, and complying with legal, tax, and accounting obligations. Delivered photographs and video files may be retained as part of our professional archive, subject to the terms of your service agreement.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Opt out of marketing communications

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 13. We will respond in accordance with applicable law. Residents of certain jurisdictions (such as the European Economic Area, the United Kingdom, or California) may have additional rights under laws such as the GDPR or the CCPA/CPRA.

10. Children's Privacy

Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children online. Photography or videography involving minors is conducted only with the consent of a parent or legal guardian. If you believe a child has provided us with personal information without consent, please contact us and we will take appropriate steps to delete it.

11. Third-Party Links

Our Site and communications may contain links to third-party websites, galleries, or services (for example, social media platforms or client gallery providers). We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes may be communicated through the Site or by other reasonable means. Your continued use of the Site or Services after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us